REFUND POLICY

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Refund Policy


You have a statutory right to cancel products and services within money-back guarantee from the date of the contract. However, we are entitled to charge a reasonable amount for the services that we have already provided to you as at the date of cancellation. Therefore, a full, or any, refund may not be due. Please note this does not affect the "products with special refund terms", where full refunds may be given, as applicable. This refund policy does not affect your statutory rights.

Once a customer submits his cancellation request, the customer’s account will be suspended either immediately or at the end of the service billing period depending on the customer’s decision during the cancellation process. Once a request has been completed, the customer’s account will be terminated and no copy will be kept. It includes all customer’s account data, including backups. After this process, the company cannot be held responsible for data loss due to suspension or termination.

If your hosting plan includes a free domain name and you cancel your hosting within the first year, a non-refundable ₹799 INR domain fee (+ any applicable taxes) for the domain name will apply. Please note that newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period.

Hosting Services
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.You can return a product for up to 15 days from the date you purchased it.
Purchased Product & Free Domain
In the event any purchased product includes a free domain name, if you cancel the purchased product, the list price for the domain name will be deducted from the refund amount (the list price is the price of the domain name listed on Chrometechno’s website and is not subject to any promotion, discount, or other reduction in price).
ChromeTechno IT Services
If IT Service has already been performed, then it is non-refundable (if not yet performed, eligible for a refund within 15 days of the date of the transaction).
SEO Services

SEO Services is a 5-6 month commitment; in order to receive best results, you are expected use the Services for the entire 5-6 month term.

For all SEO Services plans, you can cancel within 48 hours of the date of the transaction and receive a full refund for any remaining months in your committed term, to your original payment method. No refund will be issues for the prior month

Website Design Services
Web Services:

30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once first revision is completed. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once performance has begun, web service design is considered completed 180 days from the date of the transaction and will not be eligible for a refund thereafter.

Logo Design:

40% cancellation fee when in progress, non-refundable once artwork delivered. If not yet performed, eligible for a refund within 30 days of the date of the transaction. Once performance has begun, logo design is considered delivered 180 days from the date of the transaction and will not be eligible for a refund thereafter.

Website Makeover Services:

30% cancellation fee when in progress, 70% cancellation fee when site design is delivered for review, non-refundable once complete.

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